Shipping policy
Shipping Policy — Elmont Row
At Elmont Row, we prepare every order with care. Please review our processing and delivery timelines below.
Order Processing
Orders are dispatched within 5 business days after payment confirmation. This time allows us to prepare and process your order before shipping.
Delivery Time
Once your order has been dispatched, estimated delivery takes 5–10 business days.
Processing time is additional to delivery time. The total estimated timeframe is therefore up to 15 business days after payment confirmation.
Business days exclude Saturdays, Sundays, and public holidays.
Potential Delays
Delivery times are estimates and may vary due to public holidays, weather conditions, or unexpected shipping disruptions. If your order has not arrived within the estimated timeframe, please contact us so we can assist you.
Shipping Address
Please ensure your shipping address is complete and accurate at checkout. If you notice an error, contact us as soon as possible. Address changes after dispatch are subject to the carrier’s ability to update the delivery details.
Contact Us
For questions about shipping or delivery, please email contact@elmontrow.com.