FAQ

Our slim-fit shirts and polos are designed to follow the shape of your body for a clean, flattering silhouette. T-shirts have a precise fit, neither tight nor loose; knitwear and outerwear are cut regular to layer. If you prefer a roomier fit, choose one size up. Always check the Size & fit guide on the individual product page, as cuts can vary.

All sizes on Elmont Row are UK sizes. Use the guides below as a starting point. These are body measurements, not garment measurements — inches first, centimetres alongside.

The Size & fit guide on each product page takes priority and is matched to that product type.

Chest: measure around the fullest part of your chest, keeping the tape level and your arms relaxed.

Waist: measure around your natural waist without pulling the tape tight. Measure over light clothing or directly against your body.

Feet: stand on a sheet of paper and measure from your heel to the tip of your longest toe. Compare with the foot length column in the footwear table.

Compare these measurements with the tables above. For garment measurements such as length or shoulder width, email us with the product name.

Choose the larger size if you are between sizes. Our shirts and polos are cut slim; for a more relaxed fit, go one size up from the size indicated by your measurements — for example, M to L. The result will depend on the cut and your proportions.

Of course. Email contact@elmontrow.com with the product name, your chest and waist measurements, your usual size and whether you prefer a close or relaxed fit. Height and weight can help, but measurements give us a more useful starting point.

No. Trousers and shorts are sold by UK waist size in inches (30–42) and footwear by UK shoe size (6–12, EU 40–46). Use the matching table above or the Size & fit guide on the product page. If you are unsure, contact us before ordering and we will help you compare the available sizes.

We want your new favourites to feel right. If the fit is not right for you, our 30-Day Fit Guarantee gives you 30 days from delivery to contact us and request a return.

Try your pieces on indoors and keep them in their original condition while you decide. Email contact@elmontrow.com with your order number and the item you would like to return, and we will guide you through the next steps.

Yes — every order includes free, tracked UK delivery. Once your order is on its way, estimated delivery is 5–10 working days.

We will email your tracking number and tracking link as soon as your order has been sent. You can also follow its journey on our Track Your Order page.

If you cannot find the email, please check your spam or junk folder.

Tracking may take a little time to update after your parcel is handed to the carrier. If you cannot find your tracking details, or your delivery is taking longer than expected, email contact@elmontrow.com with your order number so we can help.

We bring together the expertise of tailors and fashion designers with carefully selected premium materials to create flattering cuts, comfortable proportions and pieces that work effortlessly together.

Our collection includes 100% cotton and 100% linen styles, including Peruvian Pima cotton and Italian linen. Some pieces use considered fabric blends for their particular feel and fit. Check each product description for its exact composition.

Always follow the care label on your garment, as instructions vary by fabric and construction. Wash with similar colours, avoid bleach and excessive heat, and follow the recommended drying instructions to help preserve the fit, colour and feel.

For help with sizing, materials, delivery or your order, email contact@elmontrow.com.

For an existing order, include your order number and a short description of what you need help with so we can assist you more efficiently.